Contact Herbalife Customer Service
How to Reach a Person at Herbalife
Verified Contact Information
Toll-Free Number:
-
1-866-866-4744
Customer Service:
-
1-310-216-9661
-
1-310-410-9600
Herbalife Email:
Media
Herbalife Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Herbalife Phone Number
1 (866) 866-4744
Average Hold Time
00:01:32
Average Calls duration
4 minutes
Most Popular Herbalife Email Address
social@herbalife.com
Herbalife Live Agent Availability
29% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
Call Volume by Day
View full overview ›
Herbalife Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Herbalife Phone Number | 1 (866) 866-4744 |
| Average Hold Time | 00:01:32 |
| Average Calls duration | 4 minutes |
| Most Popular Herbalife Email Address | social@herbalife.com |
| Herbalife Live Agent Availability | 29% of callers successfully reach a real person |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Herbalife Customer Service Rating | 4.7 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Account, product/ service and request for information |
| Customer Effort Score | Low Effort |
| Prepare before the call to Herbalife | First and last name, order id or tracking number or customer id or account number |
Call Volume by Day
Contact Information
Herbalife Website:
Herbalife Help Center:
Corporate Office Address:
Herbalife Nutrition
P.O. Box 80210
Los Angeles,
California
90080-0210
United States
Other Info (opening hours):
Business Hours
Distributor Relations & Order Support
Monday - Friday | 8a.m. - 5p.m. Pacific Time
Sales Order
Monday-Saturday | 8a.m. - 5p.m. Pacific Time
Fax:
(310) 258-7019
Summary of Herbalife Customer Service Calls
3.5K
TOTAL
CALLS
CALLS
03:55
AVG CALL
DURATION
DURATION
25%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Herbalife?
Account Question:
- “My id is not open”
- “Check distributor number active”
- “I need to access my account”
Product/ Service Question:
- “I have purchased Herbalife nutrition offline in cheap but I have doubt on retailer.”
- “About herbal products order”
- “About wait loss products”
Request for Information Question:
- “Dietitian talk enquiry some product”
- “Orders enquiry”
- “Good evening, I have a customer in Honduras and I would like to know if I put in a order for her using her Honduras address will her products deliver to her door, seeing that Herbalife has a warehouse in Honduras.”
Shipping and Delivery Question:
- “Never received product”
- “Never received my order”
- “Wanting to know if Herbalife delivered products to customer home in Honduras”
Return/ Replace Question:
- “Return”
- “Need to change my South African membership to UK membership”
- “Change sponser”
Activation/ Cancellation Question:
- “I want cancel my membership”
- “Activate account”
- “Canceló an order”
Payments and Charges Question:
- “I place the order & transaction was done but order doesn't show on my portal, Account name- Vidya Vijay Ghag, id-W1C3952199”
- “Don't know why there are so many charge on my credit card when I just want one order only please refund To my credit card”
- “I am geethuraja my amount paid but not order”
Refund Question:
- “For refund”
- “Refund on events”
- “Refund”
Cards Question:
- “Want to query my pay card”
- “Can't access my Herbalife Apple gift card”
- “I have no relationship with Herbalife and don’t plan to have one. My card was hacked, someone ordered an (2) intro boxes. I called, sent back. 3 months later, letter about outstanding charge and late fee. All resolved.”
Staff Question:
- “Customer service related”
- “I need to speak to customer service”
- “Not receiving good service”
Employment Question:
- “I want to know about the 50 Percent statement ,my ID-W-2183400”
- “For job enquiry”
- “Neend job”
Website/ Application Question:
- “Website”
- “Can't get on my website”
Other Question:
- “Make an order”
- “La orden no me ha llegado”
- “Retrieving my data”
Compare Herbalife Customer Service To
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Herbalife